This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our services (buying products) and share your personal information with us. Please note that we use your personal information only for providing and improving our service. We do not share your personal information with other companies and organizations.

By using our services you agree to the collection and use of information in accordance with this Privacy Policy.

 

What Information Do We Collect

We receive, collect and store any information you enter on our website luxeteddy.com or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.​

 

How Do We Collect Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.​

 

Why Do We Collect Personal Information

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

​Store, Use, Share and Disclose

Our company is hosted on third party platform (wix.com), which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by third parties (such as wix.com, paypal.com, etc.) and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.​

 

How Do We communicate

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Cookies and Tracking Tools

Our website use cookies - a small pieces of data stored on a site visitor's browser. The cookies are typically used to keep track of the settings users have selected and actions they have taken on a site. If you need more information regarding cookies, please visit All About Cookies. 

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How To Withdraw My consent

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@luxeteddy.com, or use our Contact Us page.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.